Passenger Guide to JKIA – NON OFFICIAL

Visitors intending to reach the official website should visit kaa.go.ke

Welcome to JKIAirport.com, your non-official, expert passenger guide to Jomo Kenyatta International Airport (JKIA) in Nairobi, Kenya. Our platform is designed to provide you with comprehensive and detailed information to enhance your travel experience at Kenya’s busiest airport.

From terminal facilities and airline services to transportation options and passenger amenities, we cover all the essential aspects to ensure you have a smooth and informed journey. While we are not affiliated with the official airport authorities, our insights and tips are curated by seasoned travelers and industry experts, offering you a reliable and thorough resource for navigating JKIA.

JKIA: General Information

JKIA Terminals

  • Terminal 1A: International Arrivals and Departures
  • Terminal 1B: International Departures
  • Terminal 1C: International Departures
  • Terminal 1D: Domestic Arrivals and Departures
  • Terminal 2: Low-cost carriers (LCC) and charter airlines
  • Terminal 3: Under construction (future expansion plans)

Read more on JKIA Terminals here.

Airlines and Destinations

  • Major Airlines: Kenya Airways, British Airways, Emirates, Qatar Airways, KLM, Turkish Airlines, Lufthansa, Air France, Ethiopian Airlines, South African Airways, EgyptAir, RwandAir
  • Destinations: Major cities in Africa, Europe, Middle East, Asia, and North America

Read about JKIA Airlines here.

Facilities and Services

  • Lounges: Simba Lounge, Pride Lounge, Turkish Airlines Lounge, Swissport Aspire Lounge. Read about JKIA Lounges.
  • Hotels: Four Points by Sheraton Nairobi Airport, Crowne Plaza Nairobi Airport, Lazizi Premiere Nairobi. Read about JKIA Hotels
  • Restaurants and Cafes: Java House, KFC, Dormans Coffee, The Mara Lounge, and more
  • Shops: Duty-free shops, local craft stores, electronics, bookshops
  • ATMs and Currency Exchange: Available in various terminals
  • Medical Facilities: First aid and emergency medical services available
  • WiFi: Free WiFi available throughout the airport
  • Business Centers: Meeting rooms and business services available in certain lounges

Departures

  • Check-in: Multiple check-in counters available across terminals, with dedicated zones for different airlines.
  • Security Screening: Thorough security checks ensure passenger safety, including baggage scanning and personal checks.
  • Boarding Gates: Well-marked boarding gates, with ample seating and clear information displays.
  • Lounges: Simba Lounge, Pride Lounge, Turkish Airlines Lounge, Swissport Aspire Lounge for a comfortable wait.
  • Shops and Restaurants: Duty-free shops, local craft stores, electronics, bookshops, and dining options like Java House, KFC, and Dormans Coffee.

Arrivals

  • Immigration and Customs: Efficient processing by the Directorate of Immigration Services and Kenya Revenue Authority.
  • Baggage Claim: Clear signage and multiple conveyor belts for easy baggage retrieval.
  • Ground Transportation: Access to taxis, ride-hailing services (Uber, Bolt), and matatus (minibuses) for onward travel.
  • Meet and Greet Services: Designated areas for meeting arriving passengers.
  • Facilities: ATMs, currency exchange, medical services, and free WiFi available throughout the arrivals area.

Transportation

  • Road Access: Mombasa Road (A109 highway)
  • Public Transport: Taxis, ride-hailing services (Uber, Bolt), matatus (minibuses).
  • Airport Shuttle: Hotel shuttles and private airport transfer services
  • Parking: Short-term and long-term parking available.

Cargo Services

  • Cargo Airlines: DHL Aviation, Emirates SkyCargo, Qatar Airways Cargo, Ethiopian Cargo
  • Cargo Facilities: Dedicated cargo terminal, cold storage facilities, warehousing

Security and Safety

  • Customs and Immigration: Managed by Kenya Revenue Authority and Directorate of Immigration Services
  • Security: Managed by Kenya Airports Police Unit and private security firms
  • Fire Services: On-site fire station with modern firefighting equipment

Expansion and Development

  • Greenfield Terminal: Planned new terminal for increased capacity (construction status may vary)
  • Runways: Single runway (06/24) with future plans for a second runway
  • Passenger Capacity: Over 7 million passengers annually with plans for expansion to handle more traffic

Miscellaneous

  • VIP Services: Available for high-profile passengers
  • Accessibility: Facilities for disabled passengers, including ramps, elevators, and accessible restrooms
  • Lost and Found: Managed by the airport authority
Search