Luggage Storage

Navigating Jomo Kenyatta International Airport (JKIA) can be an overwhelming experience, especially for travelers with excess luggage. Thankfully, JKIA offers convenient luggage storage services to enhance the passenger experience. This guide provides comprehensive details about the luggage storage options available at JKIA, ensuring you have a hassle-free journey.

1. Location and Accessibility of Luggage Storage at JKIA:

Luggage Storage Facilities:

• Terminal 1A: Located near the arrivals area, this facility is easily accessible for international passengers arriving at JKIA.
• Terminal 1E: Positioned conveniently for domestic travelers, this storage facility is close to the check-in counters and departure gates.

Operating Hours:

• The luggage storage services at JKIA are available 24/7, ensuring flexibility for passengers with varying travel schedules.

2. Services Offered

Types of Storage:

• Short-Term Storage: Ideal for passengers who need to store their luggage for a few hours while they explore the city or wait for their connecting flight.
• Long-Term Storage: Suitable for travelers looking to store their luggage for several days or even weeks.

Security Features:

• All storage facilities are equipped with advanced security measures, including CCTV surveillance and 24-hour security personnel, to ensure the safety of your belongings.

3. Pricing and Payment

Pricing Structure:

• The cost of luggage storage varies based on the duration and size of the luggage. Generally, rates start from $3 per day.

Payment Methods:

• Payments can be made using various methods, including cash, credit cards, and mobile payments, providing convenience to all passengers.

4. How to Use the Service

Step-by-Step Guide:

1. Locate the Storage Facility: Head to the nearest luggage storage facility based on your terminal.
2. Check-In Your Luggage: Provide necessary details, including your travel itinerary and contact information, to the staff.
3. Secure Your Belongings: Ensure your luggage is properly tagged and secured.
4. Collect Your Receipt: Keep the receipt safe as it will be required to retrieve your luggage.
5. Retrieve Your Luggage: Return to the storage facility at your convenience, present your receipt, and collect your belongings.

5. Additional Services

Baggage Wrapping:

• For added security, JKIA offers baggage wrapping services to protect your luggage from damage and tampering and they cost $10 per piece.

Porter Services:

• Passengers can also avail porter services to assist with carrying and transporting luggage within the airport.

Tips for Using Luggage Storage at JKIA

• Plan Ahead: Check the location and operating hours of the luggage storage facilities before you arrive at the airport.
• Secure Valuables: Always remove valuable items from your luggage and keep them with you.
• Keep Essentials Handy: Ensure you have essential items, such as travel documents and medications, easily accessible.

By utilizing the luggage storage services at JKIA, travelers can enjoy a more relaxed and convenient airport experience, free from the burden of heavy luggage. Whether you’re on a layover or exploring Nairobi, these services provide the flexibility and security you need for a stress-free journey.