Luggage Storage

Navigating Jomo Kenyatta International Airport (JKIA) can be an overwhelming experience, especially for travelers with excess luggage. Thankfully, JKIA offers convenient luggage storage services to enhance the passenger experience. This guide provides comprehensive details about the luggage storage options available at JKIA, ensuring you have a hassle-free journey.

1. Location and Accessibility of Luggage Storage at JKIA:

Luggage Storage Facilities:

• Terminal 1A: Located near the arrivals area, this facility is easily accessible for international passengers arriving at JKIA.
• Terminal 1E: Positioned conveniently for domestic travelers, this storage facility is close to the check-in counters and departure gates.

Operating Hours:

• The luggage storage services at JKIA are available 24/7, ensuring flexibility for passengers with varying travel schedules.

2. Services Offered

Types of Storage:

• Short-Term Storage: Ideal for passengers who need to store their luggage for a few hours while they explore the city or wait for their connecting flight.
• Long-Term Storage: Suitable for travelers looking to store their luggage for several days or even weeks.

Security Features:

• All storage facilities are equipped with advanced security measures, including CCTV surveillance and 24-hour security personnel, to ensure the safety of your belongings.

3. Pricing and Payment

Pricing Structure:

• The cost of luggage storage varies based on the duration and size of the luggage. Generally, rates start from $3 per day.

Payment Methods:

• Payments can be made using various methods, including cash, credit cards, and mobile payments, providing convenience to all passengers.

4. How to Use the Service

Step-by-Step Guide:

1. Locate the Storage Facility: Head to the nearest luggage storage facility based on your terminal.
2. Check-In Your Luggage: Provide necessary details, including your travel itinerary and contact information, to the staff.
3. Secure Your Belongings: Ensure your luggage is properly tagged and secured.
4. Collect Your Receipt: Keep the receipt safe as it will be required to retrieve your luggage.
5. Retrieve Your Luggage: Return to the storage facility at your convenience, present your receipt, and collect your belongings.

5. Additional Services

Baggage Wrapping:

• For added security, JKIA offers baggage wrapping services to protect your luggage from damage and tampering and they cost $10 per piece.

Porter Services:

• Passengers can also avail porter services to assist with carrying and transporting luggage within the airport.

Luggage Storage Services at JKIA

Jomo Kenyatta International Airport (JKIA) offers a variety of luggage storage services catering to different passenger needs, whether short-term or long-term. These services are ideal for travelers who want to explore Nairobi, attend meetings, or wait for connecting flights without being burdened by luggage. Below is an expert overview of the most notable luggage storage services available at or near JKIA.

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1. Airail Star Luggage Storage

Location: First Freight Lane, JKIA
Cost: €10 per day (approx. USD 10.90)
Opening Hours: 24/7
Services:
Airail Star provides a comprehensive and secure luggage storage solution for travelers at JKIA. It offers 24/7 services and cutting-edge security, ensuring that all stored luggage is safe. With a state-of-the-art 24-hour CCTV monitoring system and an advanced tracking system, each bag is tagged, logged, and secured. In addition to luggage storage, Airail Star also provides luggage delivery, meet-and-greet services, lost and found assistance, and luggage wrapping.

• Key Features:
  • Flexible storage options: Short-term or long-term storage options are available, making it convenient for both quick trips and extended stays.
  • Transparent pricing: At a flat rate of €10 (USD 10.90) per day, there are no hidden fees. The service offers flexible payment options and free cancellation if needed.
  • Porter services: Travelers can opt for additional porter services to assist with handling and transporting their luggage.
• Expert Tip:
  If you’re transiting through JKIA or Wilson Airport, Airail Star’s location between both airports makes it an ideal choice. Pre-booking your storage online can also help streamline the drop-off process.

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2. Luglockers Luggage Storage

Location: Throughout Nairobi, including JKIA
Cost: Varies based on service
Opening Hours: Varies by location
Services:
Luglockers is an online platform that helps travelers find luggage storage locations around the world, including JKIA. The platform offers a range of services such as luggage storage, delivery, meet-and-greet, and lost and found services. Luglockers is known for its flexibility, allowing users to choose from a variety of storage locations near the airport, depending on their exact needs.

• Key Features:
  • Multiple storage options: Luglockers partners with local providers to offer several luggage storage spots around JKIA and central Nairobi.
  • User-friendly platform: Booking a storage spot via the website or mobile app is easy and offers detailed information on pricing and location.
  • Additional services: Besides luggage storage, Luglockers offers delivery services and meet-and-greet options for added convenience.
• Expert Tip:
  Luglockers is ideal for travelers who want to store their luggage closer to Nairobi’s city center or for those with longer layovers looking to explore the city. The platform is a great option if you prefer flexibility and convenience.

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3. Stasher Luggage Storage

Location: Near International Arrivals at JKIA
Cost: USD 10.90 per day per bag, plus a small service fee
Opening Hours: 24/7
Services:
Stasher provides a reliable luggage storage service at JKIA, located near the international arrivals area. With a network of “StashPoints,” travelers can easily book online and drop off their luggage upon arrival. Stasher’s transparent pricing includes a flat rate per bag and insurance up to USD 1,300. This service is ideal for passengers who need to store large bags or those planning to explore Nairobi for a few hours.

• Key Features:
  • No size restrictions: Stasher is a great option for travelers with oversized luggage or multiple bags.
  • Guaranteed security: Every bag stored through Stasher is covered by insurance, giving peace of mind to travelers with valuable or fragile items.
  • Wide availability: With multiple stash points and easy online booking, Stasher offers a highly accessible service, making it a popular choice for international passengers.
• Expert Tip:
  If you’re traveling with valuables or high-value items, Stasher’s included insurance makes it an attractive option. The easy-to-use booking platform and guaranteed storage availability make this service hassle-free.

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4. Umbato Safaris Luggage Storage

Location: Within JKIA
Cost: USD 10 per bag for up to 24 hours
Opening Hours: 24/7
Services:
Umbato Safaris provides simple and secure luggage storage at JKIA. It is a convenient service for travelers looking for affordable storage for up to 24 hours. With a focus on efficiency and simplicity, Umbato Safaris is an excellent choice for travelers transiting through JKIA with extra luggage. The service is particularly useful for those arriving early before check-in at their hotel or those with layovers.

Expert Tip:
Umbato Safaris is a highly convenient option for budget-conscious travelers who need luggage storage for less than 24 hours. The straightforward pricing and location within JKIA make it a popular choice for those in transit.

Key Features:

Affordable rates: At USD 10 per bag for 24 hours, Umbato Safaris offers a competitively priced option for short-term luggage storage.

Quick and easy: Ideal for travelers who need an efficient, no-fuss luggage storage solution during short layovers or transit.

Central location: Positioned within the airport, Umbato Safaris is easily accessible, making it an attractive option for passengers in transit.

5. Hala Nairobi

Hala Nairobi offers convenient and secure luggage storage services at Terminal 1D of Jomo Kenyatta International Airport (JKIA). These services are ideal for passengers with long layovers or those who wish to explore Nairobi without carrying their luggage.

• CCTV-Controlled Storage: The luggage storage area is monitored 24/7 by CCTV, ensuring the safety and security of passengers’ belongings.
• Security Scanning and Weight Checks: Before storage, all luggage undergoes security scanning and weight checks to meet safety regulations and provide peace of mind to travelers.
• Flexible Storage Options: Designed for both short-term and long-term storage, passengers can securely store their luggage while they explore Nairobi or wait for their connecting flight.
• Convenient Location: Located at Terminal 1D, it is easily accessible for travelers arriving or departing from JKIA. They also provide lost luggage recovery services.

With Hala Nairobi’s efficient storage services, passengers can confidently store their luggage and enjoy a hassle-free travel experience.

A note about Luggage Hero;

Despite numerous mentions on various websites claiming that LuggageHero offers storage lockers at Jomo Kenyatta International Airport (JKIA), a recent search on the LuggageHero website reveals that they do not currently provide luggage storage services at JKIA or within the larger Nairobi area.

The search results returned no active locations at the airport or nearby, indicating that travelers seeking luggage storage will need to explore other available options at JKIA such as Airail Star, Umbato Safaris, Stasher, or Luglockers. It’s important for travelers to verify current services directly through official sources, as third-party sites may not always reflect the latest updates.

Here’s an expert comparison table of the luggage storage services available at JKIA:

Service Provider	Location	Cost	Opening Hours	Services Offered	Security Features	Additional Features
Airail Star	First Freight Lane, JKIA	€10 (USD 10.90) per day per bag	24/7	Luggage storage, luggage delivery, meet-and-greet, lost & found, porters, luggage wrapping	24/7 CCTV, luggage tracking system	Flexible storage (short-term and long-term), door-to-door delivery
Luglockers	Various locations near JKIA and Nairobi	Varies by location	Varies by location	Luggage storage, delivery, meet-and-greet, lost & found	Depends on partner locations	Multiple storage locations, easy online booking
Stasher	Near International Arrivals, JKIA	USD 10.90 per bag per day + service fee (USD 14.88 total)	24/7	Luggage storage	Insurance up to USD 1,300 per bag	No size restrictions, online booking, wide availability
Umbato Safaris	Within JKIA	USD 10 per bag for up to 24 hours	24/7	Luggage storage	Standard security measures at the airport	Simple, affordable storage for short-term use
LuggageHero	Not available at JKIA	N/A	N/A	N/A	N/A	Service not available at JKIA or Nairobi despite claims on other websites

Summary of Comparison:

• Best for Comprehensive Services: Airail Star offers the widest range of services, including luggage delivery, meet-and-greet, and porters, making it ideal for travelers needing additional support.
• Best for Flexibility: Luglockers offers multiple locations in Nairobi and around JKIA, making it a convenient option for travelers who want flexibility in choosing their storage location.
• Best for Insurance: Stasher provides insurance coverage up to USD 1,300, making it a great choice for travelers with valuable items.
• Best for Budget Travelers: Umbato Safaris offers a simple, affordable solution for those needing storage for less than 24 hours.

Each service caters to different travel needs, allowing passengers to choose the best option based on their security requirements, budget, and additional services needed.

Tips for Using Luggage Storage at JKIA

• Plan Ahead: Check the location and operating hours of the luggage storage facilities before you arrive at the airport.
• Secure Valuables: Always remove valuable items from your luggage and keep them with you.
• Keep Essentials Handy: Ensure you have essential items, such as travel documents and medications, easily accessible.

By utilizing the luggage storage services at JKIA, travelers can enjoy a more relaxed and convenient airport experience, free from the burden of heavy luggage. Whether you’re on a layover or exploring Nairobi, these services provide the flexibility and security you need for a stress-free journey.