Visitors intending to reach the official website should visit kaa.go.ke
The Turkish Airlines Star Alliance Lounge at Jomo Kenyatta International Airport (NBO) offers a relaxing environment for travelers departing from Terminal 1E. Here’s an expert guide to making the most of this lounge.
Overview of Turkish Airlines Star Alliance Lounge at NBO
- Location: Terminal 1E, Inside Security, Departures Level. Follow the corridor to Gate 4.
- Access: Only for passengers departing on international flights. Accessible to those departing from Terminal 1 Concourses A, B, and C.
- Operating Hours: Open 24 hours.
- Cost: Access from $44 per traveler. Free for eligible Business Class passengers and Star Alliance Gold members.
Amenities
Complimentary
- Premium Food: A selection of high-quality meals available throughout the day.
- Snacks: Variety of snacks to enjoy between meals.
- Spirits & Liquor: Selection of alcoholic beverages.
- Beer & Wine: Complimentary beer and wine options.
- Wi-Fi: High-speed internet access.
- Flight Monitors: Up-to-date flight information.
- Newspapers & Magazines: A wide range of reading materials.
- TVs: Multiple televisions for entertainment and news.
- Printers & Copiers: Available for business needs.
- Non-Smoking: The lounge is a non-smoking area.
Not Available
- Showers: No shower facilities.
- Spa Services: Not offered.
- Private Rooms: No private rooms for individual use.
- Children’s Area: No dedicated area for children.
- Conference Rooms: No conference room facilities.
- Internet Terminals: No standalone internet terminals.
- Telephones: Not provided.
- Smoking Area: No smoking area within the lounge.
- Shoe Shine: Not available.
- Gym: No fitness facilities.
- Clothes Press: Not offered.
Important Information
- Children: Children under 2 years old are admitted free with an adult.
- Prayer Room: A prayer room is available within the lounge.
- Restrooms: Restroom facilities are available.
- Breakfast Service: Breakfast is served from 11 PM to 11 AM.
- Access Policy: Passengers can enter the lounge one hour before or after their booked time. The booking starts upon entry.
Directions
- From Security: After clearing security, follow the signs to Gate 4 in Terminal 1E. The lounge is located along this corridor.
- Security Re-clearance: Be aware that re-clearing security and immigration might be necessary depending on your flight and terminal transitions.
Booking and Cancellation
- Booking: Reservations can be made online via LoungeBuddy.
- Cancellation Policy: Free cancellations are permitted up to 24 hours before your reservation time.
Pros
- 24-Hour Access: Ideal for passengers on late-night or early-morning flights.
- Extensive Amenities: Offers a wide range of complimentary food and beverages, business services, and comfortable seating.
- Quiet Environment: A peaceful retreat from the busy terminal, perfect for relaxation or work.
Cons
- No Showers: Lack of shower facilities can be a drawback for long-haul travelers seeking to freshen up.
- Limited Child Facilities: No dedicated play area for children might be inconvenient for families.
- No Private Rooms: Absence of private rooms or sleeping areas may be a downside for those needing extended rest.
Tips for Travelers
- Early Arrival: Arrive early to fully enjoy the amenities, especially if you plan to dine or relax extensively.
- Check Amenities: Make sure to utilize all the complimentary amenities, such as the premium food and beverages.
- Monitor Flight: Keep an eye on the flight monitors to stay updated on your flight status and boarding times.
- Consider Booking: If traveling in Economy or without Star Alliance status, consider booking lounge access in advance to secure a spot.
The Turkish Airlines Star Alliance Lounge at JKIA offers a comfortable and convenient space for international travelers, providing a range of amenities that cater to both relaxation and business needs.